BASIC TRANSPORTATION POLICY
Within working days, the received order will be processed by confirmation email within 48 business hours.
Orders on Saturday and Sunday will be shipped on Monday.
If you need to deliver on Saturdays, Sundays and holidays, please send us an email to check if there are Saturdays, Sundays and holidays service options in your area.
In order to ensure that your package is sent correctly and received in time, we hope that you can ensure that the address entered is correct when filling in the address, including the correct name, phone number, street number, building or apartment number, and route information.
For express delivery, timely delivery is very important. If the address information provided is incorrect at the time of purchase, we are not responsible for the return, loss and delivery of incorrect goods.
Taxes
We do not charge customs duties, but the Canadian region will charge taxes and fees according to local policies, and taxes and fees are at your own expense
Express delivery
We provide free shipping worldwide. Among them, the United States, Canada and Mexico include DHL, USPS and FBA.We do not accept designated express delivery, but we will choose the best transportation method according to your actual location, please rest assured.
1.Amazon and local warehouse delivery
You may notice that some of our products have FBA shipping policy on page https://www.kylebooker.com/collections/send-by-fba, which means that we may have inventory of the product in the Amazon warehouse and will use FBA delivery service and send them.
we will give priority to the delivery from the local warehouse so that you can receive the products faster.
Supported products: Only support this link to display products https://www.kylebooker.com/collections/send-by-fba
Support area: United States and Canada
Processing time: 48 business hours
Shipping time: 3-5 working days
Shipping: Free

2.Shipment from China: freight and estimated arrival time
When we ship from China, and we will choose the appropriate carrier for transportation depending on the specific country and region. America, Canada, Mexico, we will choose DHL or USPS.(We do not accept designated express delivery, but we will choose the best transportation method according to your actual location, please rest assured.)
Support area: Global
Processing time: 48 business hours
Shipping time:
DHL —— usually 5-7 working days
USPS —— usually 10-15 working days

Shipping: Free
The estimated delivery time in remote areas will be longer, and the specific estimated delivery time will vary according to different regions.
After payment is completed, we will ship it within (3-5) working days. If the item is out of stock, we will notify you by email and indicate the delivery date.
After the order is shipped, you will receive an email with tracking information. After the order has been paid, please pay attention to check your e-mail, we will send a confirmation e-mail for the shipment of the goods.
Finally, when you receive the item for the first time, you should check the integrity of the package and pay attention to whether it is damaged.
If it is damaged, you need to check whether the item is in good condition and contact us as soon as possible.
If you have other questions, please contact service@kylebooker.com.